Privacy Policy

Last updated: May 19, 2026

Zilius Green Innovation S.r.l. operates this store and website, including information, content, features, tools, products, and services, in order to provide you, the customer, with an adequate shopping experience (the "Services"). Zilius Green Innovation S.r.l. is powered by Shopify, which enables us to provide you with the Services. This Privacy Policy describes how we collect, use, and disclose your personal data when you visit, use, make a purchase or any other transaction through the Services, or when you communicate with us. In the event of a conflict between our Terms and Conditions of Service and this Privacy Policy, the Privacy Policy shall prevail with respect to the collection, processing, and disclosure of your personal data.

Please read this Privacy Policy carefully. By using and accessing the Services, you confirm that you have read and understood this Privacy Policy regarding the collection, use, and disclosure of your information.

Personal data we collect or process

When we use the term "personal data," we mean information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with you or another person. Personal data does not include information that is collected anonymously or de-identified in such a way that it cannot identify or be linked to you. We may collect or process the following categories of personal data, including inferences drawn from such personal data, depending on your interaction with the Services, where you live, and as permitted or required by applicable laws:

Contact Information including your name, address, billing address, shipping address, phone number, and email address.
Financial Information including your credit card, debit card, and financial account numbers, card payment data, financial account details, transaction details, payment method, payment confirmation, and other payment details.
Account Information including your username, password, security questions, preferences, and settings.
Transaction Information including items you browse, add to your cart, add to your wish list, or purchase, return, exchange, or delete, and past transactions.
Communications with Us including information you include in communications with us, such as if you submit a customer service dispute.
Device Information including information about your device, browser, or connecting network, IP address, and other unique identifiers.
Usage Information including information regarding your entire

Sources of personal data

We may collect personal data from the following sources:

Directly from you, including when you create an account, visit or use the Services, communicate with us, or provide us with your personal data;
Automatically through the Services, including through your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies;
From our service providers, including when we instruct them to implement a particular technology and when they collect or process your personal data on your behalf;
From our partners or third parties.

How we use your personal data

Depending on how you interact with us or which Services you use, we may collect your personal data for the following purposes:

To provide, personalize, and improve the Services. We use your personal data to provide you with the Services, as well as to enforce our contract with you; process your payments; fulfill your orders; remember your preferences and the items you are interested in; send you account-related notifications; process purchases, returns, exchanges, or other transactions; create, maintain, and manage your account; arrange shipping; facilitate returns and exchanges; allow you to post reviews, and to create a personalized shopping experience, for example, with product recommendations related to your purchases. This may include using your personal data to personalize and improve the Services.
Marketing and advertising. We use your personal data for marketing and advertising purposes, such as sending you marketing, advertising, and promotional communications via email, text message, or mail, and to show you online advertisements for products and services within our Services or on other websites, including based on items you have previously purchased or added to your cart and other activities within the Services.
Security and fraud prevention. We use your personal data to authenticate your account; provide a secure payment and shopping experience; detect, investigate, or take action against any fraudulent, illegal, unsafe, or harmful activities; protect public safety and our services. By choosing to use the Services and register an account, you assume responsibility for protecting your credentials. We recommend that you do not share your username, password, and other login details with anyone.
Communications with you. We use your personal data to provide you with customer support; provide you with answers; offer you effective services, and maintain our business relationships with you.
Legal reasons. We use your personal data in accordance with applicable laws or in response to valid legal processes, including requests from authorities or government agencies; to investigate or participate in testimony, potential or ongoing lawsuits, or other legal proceedings; to enforce or investigate potential violations of our terms or policies.

How we disclose personal data

Under certain circumstances, we may disclose your personal information to third parties for legitimate purposes pursuant to this Privacy Policy. Such circumstances may include:

With Shopify, merchants, and other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, storage, fulfillment, and shipping).
With business and marketing partners to provide you with marketing services and advertisements. For example, we use Shopify to deliver tailored advertisements with third-party services based on your online activity with different merchants and websites. Our business and marketing partners will use your data in accordance with their privacy policies. Depending on where you reside, you may have the right to request that we do not share your data to show you personalized and marketing advertisements based on your online activity with different merchants and websites.
When you ask us or authorize us to disclose certain information to third parties, such as to ship your products, or when you use social media widgets or login integrations.
With our affiliates or within our corporate group.
In connection with a business transaction such as a merger or bankruptcy; in compliance with any legal obligations (including responding to subpoenas, search warrants, and similar requests); to enforce terms and conditions of service or policies; and to protect or defend the Services, our rights, and those of our users or others.

Relationship with Shopify

The Services are powered by Shopify, which collects and processes personal data about your access to and use of the Services to offer and improve the Services for you. In order to offer and improve the Services for you, the data you submit to the Services will be transmitted to and shared with Shopify and third parties, which may be located in countries other than your own. In addition, to help you protect, grow and improve your business, we use certain advanced features from Shopify that incorporate data and insights received from you through your interactions with our store, as well as with other merchants and Shopify. To provide such advanced features, Shopify may use personal data collected from your interactions with our store, as well as with other merchants and Shopify itself. In such circumstances, Shopify is responsible for the processing of your personal data, including responding to your requests to exercise your rights relating to the use of your personal data for such purposes. For more information about how Shopify uses your personal data and what rights you may have, you can visit the Shopify Consumer Privacy Policy. Depending on where you are located, you may have certain rights regarding your personal data here Shopify Privacy Portal Link.

Third-Party Websites and Links

The Services may feature links to websites or other online platforms operated by third parties. If you open links to sites not affiliated with or controlled by us, you may be required to accept their privacy and security policies and other terms and conditions. We do not guarantee or are responsible for the privacy and security of such sites, nor for the accuracy, truthfulness, and reliability of the information contained therein. Information you provide in public or semi-public contexts, including information you share on third-party social platforms, may also be viewed by other users of the Services and/or users of the aforementioned third-party platforms, without restrictions on its use by us or third parties. Our inclusion of such links does not imply any endorsement by us of the content of such platforms or their owners or operators, except as disclosed in the Services.

Minors' Data

The Services are not intended for use by minors, and we do not knowingly collect personal data from children under the age of majority in your jurisdiction. If you are a parent or guardian of a minor who has provided us with their personal data, you may contact us using the contact details provided below to request its deletion. As of the effective date of this Privacy Policy, we are not aware of any "sharing" or "selling" (as those terms are defined under applicable laws) of the personal data of individuals under 16 years of age.

Data Security and Storage

Please remember that no security measure is perfect or impenetrable, and we cannot guarantee "absolute security." Furthermore, the data you send to us may not be secure during transmission. We advise you to use only secure channels to communicate confidential or sensitive information to us.

The retention period for personal data depends on several factors, such as whether we need such data to maintain your account, to provide you with the Services, fulfill legal obligations, resolve disputes, or enforce other agreements and policies.

Your rights and choices

Depending on where you reside, you may have one or more of the following personal data rights. However, these rights are not absolute and may only apply in certain circumstances, and we may deny your request to the extent permitted by law.

Right of Access/Knowledge. You may have the right to request access to the personal data we hold about you.
Right of Deletion. You may have the right to request the deletion of the personal data we hold about you.
Right of Correction. You may have the right to request the correction of the personal data we hold about you.
Right to Portability. You may have the right to receive a copy of the personal data we hold about you and to ask us to transfer it to a third party, in certain circumstances and with certain exceptions.
Managing Communication Preferences. We may send you promotional emails, and you can explicitly opt out of receiving them at any time by using the unsubscribe option in our emails. If you opt out, we may still send you non-promotional emails, such as those related to your account or orders you have placed.

If you reside in the United Kingdom or the European Economic Area, and in relation to the restrictions and limitations imposed by local laws, you may exercise the following rights in addition to those mentioned above:

Objection to Processing and Restriction of Processing: You may have the right to ask us to stop or restrict the processing of personal data for certain purposes.
Withdrawal of Consent: Where your consent is required to process your personal data, you have the right to withdraw it. If you withdraw such consent, this will not affect the lawfulness of processing based on your consent before its withdrawal.

You may exercise any of these rights where indicated in the Services or by contacting us at the contact details provided below. For more information on how Shopify uses your personal data and your potential rights, including those related to data processed by Shopify itself, you can visit https://privacy.shopify.com/en.

You will not be discriminated against for exercising these rights. Before processing your requests, we may need to verify your identity, to the extent permitted by applicable laws. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting a request from an agent, we will ask them to provide proof that they have been authorized by you and we may ask you to directly verify your identity. We will respond to your request within the reasonable timeframes provided by applicable laws.

Complaints

If you have any complaints about how we process your personal data, please contact us using the details provided below. Depending on where you reside, you may have the right to appeal our decision by contacting us using the details provided below, or by referring your complaint to your local data protection authority. For the EEA, you can find a list of the responsible data protection supervisory authoritieshere.

International Transfers

Please note that we may transfer, store, and process your personal data outside of the country in which you reside.

Where we transfer your personal data outside of the European Economic Area or the UK, we will rely on appropriate transfer mechanisms, such as the European Commission's Standard Contractual Clauses, or equivalent contracts issued by the competent authorities of the UK, unless the data transfer is to a country deemed to provide an adequate level of protection.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal or regulatory purposes. We will post the updated Privacy Policy on the website, modify the "Last updated" date, and provide notice as required by applicable law.

Contact

If you have any questions about our privacy policies or this Privacy Policy, or if you wish to exercise any of your rights, please call , email zilius@pec.it or contact us at VIA BELVEDERE 238 - 31011 - ASOLO (TV) For the purpose of applicable data protection laws, we are the data controller of your personal data.